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Warranty
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There are two components covered by the Limited Warranty: |
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1.
Air Pump
2. The Pirana device that is inserted
into the tank
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Air pump |
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The
air pump comes with a manufacturer's warranty of twelve (12) months
from the date of purchase. The box that the air pump is shipped in
contains a booklet titled "Operation and Maintenance Manual" This
booklet describes the warranty and includes the warranty registration
card. The Installation Team will complete the registration card for
you. You must then mail it to the address provided in the booklet.
The booklet also includes safety instructions, installation notes,
operation notes, maintenance notes and a troubleshooting guide. This
booklet should be retained for your records. We recommend that you read this booklet fully after
installation. |
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Product
(Pirana Device) |
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The
Product comes with a lifetime Limited Warranty. Pirana warrants
to the original retail consumer purchaser ("Customer") that the
Product, when properly installed by an authorized Pirana Installation Team
and operated under normal conditions
of use, will be free from defects in materials and workmanship for life.
The Pirana Limited Warranty covers only those defects which arise
as a result of normal use of the product and is subject to the
following:
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1. |
There
is no damage to the Product from any non-biodegradable items or
materials that enter the septic system, including but not limited to
personal latex products, rubber gloves, any items made of rubber,
latex, plastics or metals, sand or soil from non water tight septic
tanks, etc. |
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2. |
There
are no toxic materials or chemicals introduced into the septic system
in quantities capable of reducing the biotic health of micro-organisms
including but not limited to petroleum products, pesticides, cleaning
agents, paint or paint thinner / solvents, frequent laundry use beyond
normal residential use, chemotherapeutic drugs or long term use of
pharmaceuticals or antibiotic drugs (more than 10 days) without
informing Pirana within five days of commencing the use of same. |
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3. |
There
are no failures of any elements associated with the septic system, high
seasonal ground water and/or flooding of the septic system, including
but not limited to broken pipes and faulty plumbing fixtures, failed
"French Drains" or ground water diversion trenches, damaged septic
tanks, root intrusion into septic tank, silted, collapsed or broken
distribution/leach lines, broken or soil filled D-Boxes, clogged inlet
pipes from residence to septic tank, compacted soil around leach lines
from construction, vehicle, or animal use over the leach line area. |
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4. |
The Product was installed, operated and maintained in accordance with manufacturer's instructions provided. |
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5. |
The daily water usage as measured in gallons per day has not exceeded the design capacity of the system. |
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6. |
There
have been no permitted or non-permitted additions to the residence that
would increase the load on the septic system beyond its designed
capacity. There has been no non-permitted modification to the septic
system. There has been no change in the occupancy of residence if a
rental. There is no change in use of the residence, i.e.. commercial or
industrial operations. |
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7. |
Failures resulting from abuse, accident or negligence. |
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8. |
Installations that are not in accordance with applicable local codes, ordinance and good trade practices. |
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9. |
Operation outside Product specifications or used for purposes other than for what it was designed and manufactured |
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10. |
Damage
due to shipment, lightening, natural disaster, earthquake, fire, flood,
force majeure or circumstances beyond the control of Pirana. |
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If,
within the duration of the Limited Warranty, the Product shall prove to
be defective due to defective materials or workmanship of Pirana,
Pirana shall either repair or replace the defective Product at
Pirana's option. Pirana shall have no obligation to repair
or replace until the Customer returns the defective product with proof
of purchase and written notice of alleged defect to Pirana.
Customer may be required at Pirana's request to verify that he or
she is the original purchaser of the Product and the Product has been
installed and operated in accordance with Pirana's instructions.
Any replacement product may be either new or like-new, provided that it
has functionality at least equal to that of the product being replaced.
No requests for service under this Limited Warranty will be accepted if
received more than thirty (30) days after the term of the Limited
Warranty.
Pirana shall be liable only for the cost of the replacement part,
or the repair of any defective part. Customer shall be responsible for
labor, cost of removal and installation at Customer's premises,
cleaning, wrapping and boxing the Product for transportation and
insurance cost to and from Pirana, and any other incidental cost.
Customer to call Pirana Septic Solutions at 760-975-5953
or e-mail Pirana Septic Solutions of San
Diego County for return instructions.
Correction of defects, in the manner and for the duration of the
Limited Warranty described in this Limited Warranty, shall constitute
complete fulfillment of all liabilities and responsibilities of Pirana to the Customer with respect to the product, and shall constitute
full satisfaction of all claims, whether based on contract, negligence,
strict liability or otherwise.
Except for the obligations specifically set forth in this Limited
Warranty, in no event shall Pirana be liable for direct,
indirect, incidental, or consequential damages, whether based on
contract, tort, or any other legal theory and whether advised of the
possibility of such damages.
Pirana disclaims all other warranties with respect to the
Product, whether implied, and specifically disclaim the implied
warranties or conditions or merchantability, satisfactory quality,
fitness of a particular purpose.
Unauthorized extensions of warranties by the Customer shall remain Customer's responsibility.
Pirana reserves the right to change or improve its products or
any portions thereof without being obligated to provide such change or
improvement for units sold and/or shipped prior to such a change or
improvement.
The Limited Warranties described herein shall be the sole and exclusive
remedy available to the Customer. This Limited Warranty is void if the
Pirana Product has been improperly used, mishandled, disassembled
or modified.
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Copyright(c) 2009 Pirana Septic Solutions. All rights reserved.
Richard@SepticRestore.com
Septic
Tank Septic
System Leach
Field Drain
Field Pirana
Aerobic Septic
Repair
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